Refund policy
Return & Refund Policy
Each item in our shop is made just for you, whether it's printed through our trusted partners at Printify or Lulu. Because our products are printed on demand, we do not accept returns or exchanges due to incorrect sizing, buyer’s remorse, or change of mind.
That said, your satisfaction matters deeply to us. If your order arrives with any of the following:
- A printing error
- Physical damage during shipping
- A manufacturing defect
- An incorrect item received
...we’re here to make it right.
To request a replacement or refund:
Please email us at stacysharesyourjourney@gmail.com within 7 days of receiving your order. Be sure to include:
- Your order number
- A clear photo of the item and the issue
- A short description of the problem
We’ll review your claim and work with our fulfillment partner to get a resolution as quickly as possible.
A few important notes:
- We do not offer refunds or replacements for items ordered in the wrong size, color, or design by mistake, so please double-check your cart before completing your order.
- We are not responsible for orders lost or undelivered due to incorrect shipping addresses entered at checkout.
- Damaged, defective, or misprinted items are covered by our fulfillment partners and will be replaced at no cost to you.
If something’s gone wrong, we want to help. Please reach out — we're here to support your journey.